Log in to the Member Site.
From the links on the left, click Plan Info.
Plan Info contains details about the plans you have purchased. Note that the Plan Info page is updated periodically throughout the day and may not display the last few transactions. Check the last updated date at the top of the page.
Time Available
This section displays total time available based on the zone.
Zone - Use the drop-down list to change the selected zone. Changing the zone will change the time available for the current and pending plans. For more information, see Understanding Zones, Rates & Locations.
Time Available - Use this section to see the total time available for all plans based on the selected zone.
Current Plan
This is the plan you are currently using.
Plan - the name of the plan you purchased.
Time Remaining - the amount of time available in this plan based on the selected zone.
Purchased - the payment method and date that you purchased this plan.
Activated - the date the expiration period begins. If you already had time in your account when you made this purchase, the plan will not become "active" until you've used up the time in your previous purchases. For more information, see Add Time.
Expires - the date any unused time will expire. If you use up all of the time prior to this date, the plan will expire when the time is used up.
Zone Access - Some plans restrict access to certain zones. Use this field to see which zones you can access when using this plan. For more information, see Understanding Zones, Rates & Locations.
Pending Plans
These are the plans that you have purchased but have not yet used. When you have used up all of the time in your current plan, the next available pending plan will be used. Plans will be used in the order purchased.
Plan - the name of the plan you purchased.
Maximum Time - the maximum amount of time available in this plan based on the selected zone.
Zone Access - the zones that you can use based on this plan. Some plans restrict access to certain zones. For more information, see Understanding Zones, Rates & Locations.
Purchased - the payment method and date that you purchased this plan.
Expired Plans
These are the plans you have purchased and used. We will display up to six purchases within the last year.
Plan - the name of the plan you purchased.
Purchased - the payment method and date that you purchased this plan.
Activated - the date the expiration period began.
Expired - the date any unused time expired or the date when you used up all of the time in the plan.
Time Used - the total amount of time used in this plan. Click the link in this column to see the call history for this particular plan.